Finding our common ground….

Join us for a late afternoon kick off on 16 November, and a full day of collaboration, connection, and learning on 17 November, at DoubleTree by Hilton Milton Keynes.

Citizens Advice is working in a changing and uncertain environment. The problems people face are becoming more complex, demand is growing and services are under pressure. We do not always have the time or space to share what we are learning, make connections or work through common challenges together.

Across Citizens Advice, people are responding in different ways: testing new approaches, building partnerships and finding practical ways to improve how we support people now and in the future.

The programme speaks to some of the big opportunities for delivering our service-wide missions: making advice fit for the future, closing the gap and taking earlier action. At the heart of all of the discussions is a focus on making services more sustainable and involving people and communities more in how services and decisions are shaped.

Common Ground 2026 will build on the conversations started at last year’s conference and the work that has followed. It will bring people together from across the service to share what is happening, learn from each other and explore some of the challenges we have in common.

Our network already holds a huge wealth of knowledge and experience. Common Ground gives us an opportunity to share more of what we know, learn from what’s already happening, and uncover new opportunities to work together. 

We want people to leave with new connections, practical ideas and fresh ways to tackle shared challenges; creating opportunities to keep working together long after the conference.

Tickets are now live! We’ll be updating this site regularly between now and November, so bookmark this page and keep checking back for the latest conference news. 

If you are an external organisation interested in sponsoring our event and claiming a stall in our marketplace, please get in touch with our events team (events.team@citizensadvice.org.uk). 

And this year we’re combining with our
Energy Strategy Conference

We are also holding a smaller Network-focused Energy Strategy Conference on Monday 16th November at the same venue, running from 10am to 3.45pm.

This event is exclusively aimed at strategic decision-makers for energy from local Citizens Advice. Find out everything you need to know about our Energy Strategy Conference.