Annual Conference is back!

Day 1 is online on Monday 15 April and is free for everyone to join.
Day 2 is in-person on Tuesday 16 April at The Eastside Rooms in Birmingham.


After several years of being exclusively online, annual conference is back for 2024 with an in-person day! Annual conference is our flagship annual event for all staff and volunteers across the Citizens Advice service. Our theme for 2024 is “Leading Citizens Advice 2024: one service, many leaders” — no matter your role, we recognise there are so many different ways that people demonstrate leadership across our uniquely diverse service. Conference is open for leaders of all roles to be able to connect, collaborate, network, and knowledge-share on the most important issues facing our service today, and to be able to engage in strategic conversations to move forward together.

What’s on the agenda?

This year, anyone who wants to can run an online conference session. We're very excited to share the first set of online sessions - proposed and run by you - which are taking place as part of our online conference day on Monday 15 April. We already have 16 sessions scheduled and there's more to come!

You can explore the online agenda here, and we recommend you bookmark the page because we'll be adding more sessions, links to events, and further information over the next two weeks.

The agenda for our in-person event on Day 2 is live — you can browse the full agenda, and stay tuned to our annual conference Workplace page for all the latest updates between now and 16 April!

Awards

Our Awards celebrate exceptional people, teams and projects from across our local service and Witness Service volunteers.

This year the winners will be announced as part of our Celebration Hour on Tuesday 16 April during our 2024 Conference, taking place in the Eastside Rooms, Birmingham. This will also be an opportunity to come together, reflect on all our achievements and say thank you to everyone for everything you’ve done this year.

Find out everything you need to know about the awards, including this year's categories and our timeline.

Tickets for the in-person day

Ticket sales for our in-person day are now closed. We are delighted to say that more than 550 of us will be attending on 16 April - if you have a ticket we are looking forward to seeing you there!

The online day on Monday 15 April is free for everyone across our service to join and no registration for events is required. If you have any questions you can get in touch with the team at events.team@citizensadvice.org.uk for further assistance

Continue the conversation on Workplace.
We want to make sure this website is accessible as possible.
Tell us how you found using it.