External exhibitors

Internal exhibitors

• Network Strategy and Change
  This team of expert consultants will be on hand to provide on the spot, face to face, informative and tailored one-to-one advice to any Chief Officer, Chair or Trustee who wishes to discuss and explore organisational issues which are challenging their resilience and sustainability.

• Greater Manchester Innovation Hub
  This new collaboration between Citizens Advice SORT and Citizens Advice Manchester marks an exciting development for the network as a whole — come along if you want to learn more about their approach to innovation.

• Membership Assurance and Compliance Team
  The team will be on hand to talk about supporting local offices with practical ideas and strategies to manage risk in a variety of contexts, and to discuss the purpose and value of the Leadership Self Assessment.

• CA Rural Issues Group
  The group will be looking to engage on issues that face our rural clients and share great ideas about how to help them. The group will have a board for delegates to pin up their most pressing rural issues for the next ten years.

• Member Relations and Support 
  MR&S are a front line team offering supporting to Chief Officers, Trustees and other operational managers, and will be at the Marketplace raising awareness of the service provided by Relationship Managers and Network Support.

• Trans and Non-Binary Equity Group
  Come along for 1-1 conversations on trans allyship and explaining how equity groups work, what they do, why they matter — and why all staff, especially managers, should encourage and support staff and volunteers to join and engage with equity groups.

• North Yorkshire Citizens Advice and Law Centre
  The team will be showcasing a partnership project that engages with Polish, Romanian and Roma communities enabling access to advice, and the team’s community delivery workers and project manager are eager to share good practice through 1-1 conversations.

• Volunteering Team
  Volunteering transformation is a strategic priority for the organisation in the coming financial year — come and learn about the team’s volunteer recruitment transformation project, and the resources and guidance available to support volunteering across Citizens Advice.

• Core Service Development Team
  Following the winding down of the National Backup Service, come and hear about the support the team can offer in helping to bridge gaps in your office’s phone provision — as well as discussing practises for generalist service delivery.

• Cyber Security
  Cyber Security, and certifications such as Cyber Essentials, are an ever-increasing worry for leadership. Wherever you are on your cyber security journey, come along for a valuable talk through the risks and possible solutions with security professionals.

• Energy Team
  Come and get involved in the development of our new Energy Strategy! The team are keen to engage and collaborate with offices who are providing energy advice locally, delivering national energy advice projects, and those not currently engaged in such activities.

• Money Advice Development Team
  The team will be providing walkthrough demonstrations on the tools and resources they have developed for money and debt advice. They will also be discussing how to help advisers engage with clients and community groups, and raising awareness of financial wellbeing.

• Content and Expert Advice
  Expert Advice wants to talk to you about their current service offer plus give you the exciting opportunity to share your thoughts and ideas about future services as well as be entered into the prize draw of the year! The team would love to share with you their current and future projects and talk to you about all things content.

• The London Citizens Advice Network
  The London Citizens Advice network took a big strategic decision to become a consortium — delegates from London LCAs will provide information on how they organised in London, and sharing insight about what can make for a successful clustering of LCAs at a regional level.

• Wales Team
  Come along and see the highlights of the team’s work in the devolved context in Wales! The team is keen to discuss their plan to develop a clear strategy for the future of our advice delivery in Wales, as well as providing a walkthrough of our latest Wales dashboard.

• Brand and Marketing (in the foyer)
  Citizens Advice’s 85th birthday is on the horizon, and the team are keen to engage with you and ensure your voices and stories are told throughout the celebration. Come along for an interactive opportunity to get involved in content creation, or just for a chat with the team!

At life’s big moments – from buying a house to helping your children go to university – we help you stay in control of your finances and protect your identity. Experian provide the public with free credit report scores, as well as helping people find credit deals which they’re more likely to get.

Your Experian Credit Report contains information on your financial behaviour taken from the last six years of your credit history. In a nutshell, it provides lenders a summary of how well you manage your finances, including things like your mortgage, credit cards, overdrafts, loans, mobile phone contract, and even utilities such as gas, electricity and water.

A credit score, also known as a credit rating, is a three-digit number that reflects how reliable you are when it comes to repaying money. Your credit score is based on how you’ve managed credit in the past. The higher your credit score, the better your chances of being accepted for credit, and at the best rates. Plus, see if you can instantly improve your score with Experian Boost. Experian’s Consumer Affairs team will be available in the Marketplace to answer questions about credit reports scores, ID fraud, credit refusal and supporting the free debt advice sector.